Radical Farms Privacy Policy
This Privacy Policy explains how Radicool Farms ("we," "us," or "our") collects, uses, and shares personal information when you visit www.radicoolfarms.com (the "Site") or interact with us through it. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.
Information We Collect
Information you give us. This may include your name, email address, phone number, mailing or delivery address, and the contents of any message you send through a contact form, newsletter sign-up, or order or inquiry form. If you buy products through the Site, we also collect order details. Payment card details are handled by our payment processor and are not stored on our servers.
Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser type, device type, operating system, pages viewed, referring page, and the date and time of your visit.
Information from third parties. If you contact us through a social media platform or other service, we may receive information you make available to us there.
How We Use Your Information
We use personal information to:
Respond to your questions and requests
Process and deliver orders, and send related confirmations and updates
Send newsletters or promotions, where you have signed up or where the law allows (you can unsubscribe at any time)
Operate, maintain, and improve the Site
Understand how visitors use the Site through analytics
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations
We do not sell your personal information.
How We Share Your Information
We share personal information only as described below.
Service providers. Companies that help us run the Site and our business, such as website hosting, payment processing, shipping and delivery, email delivery, and analytics. They may use your information only to perform services for us.
Legal and safety reasons. When we believe disclosure is required by law, legal process, or government request, or is needed to protect the rights, property, or safety of Radicool Farms, our customers, or others.
Business transfers. If Radicool Farms is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
With your consent. In any other case where you ask or agree to it.
Cookies, Analytics, and Third-Party Services
The Site uses cookies and similar technologies to keep the Site working, remember your preferences, and measure traffic. We may use analytics tools such as [Google Analytics or other provider] that collect usage data through these technologies.
You can control cookies through your browser settings, including blocking or deleting them. Some parts of the Site may not work properly if you do. The Site may also link to or embed third-party services, such as social media or maps. Those services have their own privacy policies, and we are not responsible for their practices.
Data Retention and Security
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When we no longer need it, we delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
You can unsubscribe from marketing emails at any time using the link in the email or by contacting us. Depending on where you live, you may also have the right to:
Know what personal information we hold about you and receive a copy
Correct inaccurate information
Delete your information
Object to or restrict certain uses of your information
Withdraw consent where we rely on it
Not be discriminated against for exercising your rights
California residents. Under the California Consumer Privacy Act, you may request to know, delete, or correct personal information we hold about you. We do not sell or share personal information for cross-context behavioral advertising.
Residents of the EEA, UK, and other regions. Where applicable law such as the GDPR applies, our legal bases for processing include performing a contract with you, our legitimate interests in running the Site, your consent, and compliance with legal obligations. You may also lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us using the details at the end of this policy. We may need to verify your identity before responding.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to This Policy and Contact Us
We may update this Privacy Policy from time to time. When we do, we will post the new version on the Site and change the effective date above. Continued use of the Site after an update means you accept the revised policy.
Questions or requests about this policy can be sent to Radicool Farms @ agroforestryventures@gmail.com